Maazim Privacy Policy

Who we are

Maazim provides invitation, event-management, customer registration, ordering, payment-status, and related communication services. This business is powered by Kuwait Solutions Expert. The official company website is Kuwaitse.com.

Information we collect

We may collect information you provide directly, including your name, phone number, country code, WhatsApp profile name, event details, invitation details, order details, payment references, customer-support messages, and any files or content you choose to submit.

We may also collect technical and usage information such as device information, IP address, browser type, approximate location derived from technical data, logs, security events, cookies or similar identifiers, and records of interactions with our services.

How we use information

We use information to create and manage customer accounts, process invitations and event operations, provide customer support, send service messages, process or reconcile payments, protect our services, prevent fraud and misuse, comply with legal obligations, improve Maazim, and communicate with you about your use of the service.

WhatsApp, Meta, and messaging

If you contact or register with Maazim through WhatsApp, we process your WhatsApp phone number, WhatsApp profile name when available, message content, message identifiers, delivery information, and related metadata needed to provide the requested service. WhatsApp and Meta may process your information under their own terms and privacy policies. Maazim is not Meta, WhatsApp, Facebook, or Instagram, and is not endorsed by those companies.

You can stop receiving WhatsApp messages from us by contacting us through Kuwaitse.com or by using any opt-out method we make available in the conversation.

Legal bases for processing

Where laws such as the GDPR or UK GDPR apply, we process personal information when it is necessary to perform a contract with you, to take steps at your request, to comply with legal obligations, to protect legitimate business and security interests, to protect vital interests, or with your consent where consent is required. You may withdraw consent at any time where processing is based on consent.

Sharing information

We share information only as needed to operate Maazim, including with hosting providers, messaging providers, Meta and WhatsApp services, payment processors, storage providers, analytics and security providers, professional advisers, and authorities when required by law. We do not sell personal information.

International transfers

Maazim may be used worldwide, and our service providers may process information in Kuwait, the Gulf region, the European Economic Area, the United Kingdom, the United States, or other countries. Where required, we rely on appropriate safeguards such as contractual protections, adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining business records, resolving disputes, enforcing agreements, preventing misuse, and complying with legal, tax, accounting, or regulatory requirements.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, transfer, or object to the processing of your personal information. You may also have the right to withdraw consent or complain to a data-protection authority. We will respond to rights requests according to applicable law.

Children

Maazim is not intended for children under the age required by applicable law to use online services without parental consent. We do not knowingly collect personal information from children for whom parental consent is required.

Security

We use reasonable technical and organizational measures designed to protect personal information. No internet or messaging service is completely secure, so we cannot guarantee absolute security.

Changes

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users through the service or another appropriate method.

Contact

For privacy questions or rights requests, contact Kuwait Solutions Expert through Kuwaitse.com.